How to change/amend Etz Messages

Please note: Only Agency System Admin users will have the ability to use this tool. Please contact support if you need to have access to this feature.

*Please note: if you would like to update the email body included with the outgoing Sales Invoice or Remittance/Self Bill, this will need to be done by ETZ Support - Please raise a ticket in the usual way*

You will find this feature under pending messages 

Once you have clicked on pending messages on the envelope in the far right hand side you will be redirected to this page below.

You then need to click 'Edit Etz Messages' circled above.

You will then be taken to the page below, where you will find all of your Etz message templates. 

Once you have found the message template you wish to change click edit message. For this example we are going to use 'Welcome Message (With Invitation)

When you have opened the message, your current template message will open, as shown above. 

Here you can change your message completely, or make any necessary adjustments.

To help you use the correct replacement text, eg. Candidate's full name (##Full Name##) you can use the replacement text feature, circled above.

When you click the replacement text button a drop down menu will appear, containing all the relevant replacement texts, eg. Agency name, Invitation link etc. Selecting an option from the drop down menu which insert that replacement text at the location of your cursor.

 Afterwards click update to save any changes made.