How to change a Candidates Email address when they already have an ETZ account?

If a Candidate needs to change their email, there is a process to follow to ensure this is done correctly and it needs to be done by an Agency User.  Just changing the email address in the Candidate Entry screen will result in the Candidate not being able to login to their portal.  Please follow these steps:

In Candidate Entry, locate the Candidate and click the yellow pencil, then 'Sign in Details' and click 'Disassociate this user' NOTE: You must leave the original email address in place, as this is the email address that needs to be disassociated.  

Now go back to the Candidates profile in Candidate Entry and change the email address to the Candidates new email address and save the changes.

Now return to the main Candidate Entry screen and send the invitation to the candidate.  

The Candidate will receive the following invitation by email:

After clicking the invitation link there will be two options, as per the below screenshot: Candidates must click the option 'Not yet, I need to register' as this process links the account with the new email address.  If the second option is used 'Yes, please let me sign in' the account will not be linked and they will not be able to login to ETZ.