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Client User/Authorisers

  • A Client user has forgotten their password - What should I do?
  • A timesheet authoriser cannot access the system to sign timesheets - is there a problem with the site?
  • An authoriser cannot see any timesheets to authorise on their portal
  • How to add a Client User
  • Multiple Authorisers
  • We have a timesheet that is 'Awaiting authorisation' but the authoriser states the link is no longer valid?
  • We have an authoriser who when they click the etzSign link it says it's invalid, even though we have sent timesheet reminders to them?
  • What are the Client and Client Admin Roles for?

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